Our philosophy, more than just fashion

  • Empower Yourself

    Exercise 3 times this week for more than 30 mins each time. Share 3 positive thoughts that came up and 30 second videos of three exercises to earn a 25% discount. Apply to all products.

  • Empower Others

    Spend 10 minutes each day this week writing a gratitude journal. Share a post on social media to inspire others to do the same to earn a $50 gift card. Tag B&B. Apply to all products.

  • Empower The Community

    Spend at least 2 hours volunteering this week and share a video outlining why you chose the volunteering initiative and the impact you made. Get a $100 gift card. Apply only to products more than $200 CAD.

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Terms and Conditions

Returns and Refunds

We accept free returns within Canada within 14 days of purchase, provided the item is unused, unworn, and in its original condition with tags attached. Refunds will be issued to the original payment method once the returned item has been inspected and approved. Please be aware that we do not offer free returns outside Canada. If you would like to arrange a return, please contact our team by emailing buddybearc@gmail.com and we will provide you with all the information required. Any returned parcels sent by a customer without acknowledgement from a member of the support team will not be returned/exchanged or refunded. We apologise for any inconvenience this may cause and thank you for your support.

  • Final Sale Items: Items marked as final sale cannot be returned or exchanged.
  • Defective or Incorrect Items: If you receive a defective or incorrect item,
    please contact us at [Customer Service Email] within 5 days of receiving your order.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping

  • We ship across Canada and internationally where applicable.
  • Orders are processed within 5 business days (excluding weekends and holidays).
  • Shipping costs vary based on location and order size. Exact rates will be calculated at checkout.
  • B&B is not responsible for shipping delays caused by carriers or customs processing.

Note: If you happen to write down the wrong shipping address before your order is dispatched, please contact our customer support team at buddybearc@gmail.com immediately to notify them and provide the correct address. Please note that we cannot guarantee amendment requests will be successful as this depends on the status of your order when your request is reviewed. 

Orders & Payments:

  • We accept major credit/debit cards, PayPal, and other approved payment methods at checkout. Orders are subject to acceptance and availability.
  • Prices are listed in CAD and are subject to change without notice.
  • If a payment is declined, the order will not be processed.
  • We reserve the right to cancel orders suspected of fraudulent activity.

Pre-Orders:

  • Payment for pre-orders is collected at checkout.
  • Estimated delivery dates for pre-orders are approximate and subject to change.
  • If a pre-ordered item cannot be fulfilled, a full refund will be issued.